Meezan Bank is seeking a Unit Head – Operational Excellence for its Service Quality Department (Customer Support Group) at the Head Office in Karachi to drive continuous improvement using Lean, Six Sigma, and digital tools, lead change management and embed an improvement culture, and oversee queue management systems while improving turnaround times (TATs). Candidates must have a minimum Bachelor’s degree (Master’s preferred) from an HEC-recognized institute/university with more than 10 years of relevant experience in operational excellence, process improvement, or quality management.

Eligibility Criteria:

• Qualification: Minimum Bachelor’s (Master’s preferred) from HEC-recognized institute/university

• Experience: More than 10 years of relevant experience in operational excellence, Lean/Six Sigma, process improvement, or quality management

• Skills: Lean, Six Sigma, digital tools, change management, queue management systems, TAT improvement

• Location: Head Office, Karachi

Position

• Unit Head – Operational Excellence (Service Quality Department, Customer Support Group)

How to Apply

Apply online through Meezan Bank’s official careers portal at https://www.meezanbank.com/careers/ by May 21, 2026.